---
title: "Cellular connectivity outage"
description: "Resolved · affects Node data ingestion · Jul 28, 2025"
base_url: "https://status.clarity.io"
canonical: "https://status.clarity.io/events/report/2997"
homepage_url: " https://www.clarity.io"
contact_url: "https://help.clarity.io"
---

# Cellular connectivity outage

[Status](/.md) › [Events](/events.md) › Cellular connectivity outage

Jul 28, 2025 · 1 year ago · affects: Node data ingestion · 2 hours

## Updates

### + Resolved — Jul 28, 10:15 AM

affects: Node data ingestion (operational)

Connectivity was restored after 1 hour 45 minutes and devices resumed reporting. Measurements from the outage period were not recovered.

### x Investigating — Jul 28, 8:30 AM

affects: Node data ingestion (partial outage)

An outage at one of our cellular connectivity providers prevented most devices from connecting to the Clarity cloud. Measurements taken during the outage were not delivered and are missing from the affected devices' records.

---

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